Job description

We seek a highly motivated and proactive person who can play an active role in shaping our organization's vision and direction. If you possess a keen interest in the dynamic realm of OTT/CTV and technology, we welcome you to join our exceptional team as a valuable member.

Responsibilities

- Drive client onboarding and success, including detailed deployment timelines and deliverable definitions, status communications, project success criteria, and issue mitigation and resolution
- Serve as the primary point of contact to the client during its entire life-cycle. From the moment the contract is signed, lead the onboarding process, launch process and work together with the client to ensure KPIs are met.
- Maintain client relations, communicate timelines & project status on a regular basis, usually in the form of conference calls, web presentations, or onsite meetings as required.
- Achieve a high degree of customer satisfaction
- Ensure appropriate resources are dedicated both internally and externally to meet/exceed project and customer expectations

Requirements

• Fluent English (spoken & written) - Must
• Great communication & interpersonal skills
• Ability to work independently and in a team
• Creativity and ability to think outside the box
• Ability to multitask, prioritize and handle issues/escalations under pressure
• Ability to understand complex processes and explain it simply
• Understand how to manipulate, analyze and interpret data
• Sales orientation
• Self-motivated, detail-oriented, with a strong desire to succeed
• Knowledge of online marketing functions / OTT - advantage